- (responsiveness) minimize the time to deliver value
- Build and Integration Frequency
- The number of integrated and tested builds per time period
- For a team that is releasing frequently or continuously, this measure is superseded by actual release measures
- Release Frequency
- The number of releases per time period, e.g. continuously, daily, weekly, monthly, quarterly, etc
- This helps reflect the time needed to satisfy the customer with new and competitive products
- R/t
- Release Stabilization Period
- The time spent correcting product problems between the point the developers say it is ready to release and the point where it is actually released to customers
- This helps represent the impact of poor development practices and underlying design and code base
- Mean Time to Repair
- The average amount of time it takes from when an error is detected and when it is fixed
- This helps reveal the efficiency of an organization to fix an error
- Customer Cycle Time
- The amount of time from when work starts on a release until the point where it is actually released
- This measure helps reflect an organization’s ability to reach its customer
- Lead Time
- The amount of time from when an idea is proposed, or a hypothesis is formed until a customer can benefit from that idea
- This measure may vary based on customer and product. It is a contributing factor for customer satisfaction
- Lead Time for Changes
- The amount of time to go from code-committed to code successfully running in production
- Deployment Frequency
- The number of times that the organization deployed (released) a new version of the product to customers/users
- Time to Restore Service
- The amount of time between the start of a service outage and the restoration of full availability of the service
- Time-to-Learn T2L
- The total time needed to sketch an idea or improvement, build it, deliver it to users, and learn from their usage
- Time to Remove Impediment
- The average amount of time from when an impediment is raised until when it is resolved
- It is a contributing factor to lead time and employee satisfaction
- Time to Pivot
- A measure of true business agility that presents the elapsed time between when an organization receives feedback or new information and when it responds to that feedback
- for example, the time between when it finds out that a competitor has delivered a new market-winning feature to when the organization responds with matching or exceeding new capabilities that measurably improve customer experience