• effectiveness in delivering value
  • the ability to deliver value
  • sustain innovation over time
  • how effective is our organization at improving value?
  • HOW MUCH NEW VALUE WE CAN POTENTIALLY DELIVER?
  • MAIN:
  • The effectiveness of an organization to deliver new capabilities that might better meet customer needs
  • The goal of looking at the A2I is to maximize the ability to deliver new capabilities and innovative solutions
  • Organizations should continually re-evaluate their A2I by asking
      1. What prevents the organization from delivering new value?
      1. What prevents customers or users from benefiting from that innovation?
  • Improving A2I helps an organization become more effective in ensuring that the work that it does improves the value that deliver
  • Example
    • A variety of things can impede an organization from being able to deliver new capabilities and value
      • spending too much time remedying poor product quality
      • needing to maintain multiple variations of a product due to lack of operational excellence
      • lack of decentralized decision-making
      • inability to hire and inspire talented, passionate team members
      • ALSO:
      • lot of time in unproductive meetings
      • developers constantly
        • interrupted
        • switching from one task to another
        • switching from one team to another
    • As low-value features and systemic impediments accumulate, more budget and time is consumed maintaining the product or overcoming impediments, reducing its available capacity to innovate
    • In addition, anything that prevents users or customers from benefiting from innovation, such as hard to assemble/install products or new versions of products, will also reduce A2I